Complete monitoring solutions from installation to independence

All monitoring hardware is included in our service package. This encompasses production sensors that attach to your solar inverter or electrical panel, consumption sensors that measure household usage, a central data hub that collects and transmits information, and all necessary wiring and mounting hardware. Installation is performed by certified electrical technicians who ensure proper integration with your existing solar system. The installation process typically requires three to four hours and is completed without disrupting your electrical service. We schedule installations at times convenient for your household or business operations.

Your monitoring dashboard is accessible through any web browser and via dedicated mobile applications for iOS and Android devices. The interface displays real-time production and consumption data, historical performance graphs, monthly comparison charts, and system status indicators. We customize the dashboard layout to emphasize the metrics most relevant to your situation and ensure all information is presented in clear, non-technical language. Mobile notifications can alert you to significant performance changes or system issues. Dashboard access credentials are provided during installation, and we walk you through the interface during training sessions.

Training begins immediately after installation and continues until you feel confident interpreting your monitoring data independently. Initial sessions cover basic dashboard navigation, understanding production versus consumption graphs, and recognizing normal daily patterns. Follow-up training addresses more advanced topics including seasonal variation analysis, identifying anomalous performance, and determining when professional service may be needed. We schedule training sessions flexibly around your availability and provide written reference materials you can consult later. Training is not rushed—we continue sessions until you're comfortable managing your monitoring system without regular guidance.

We configure intelligent alerts that notify you of meaningful performance changes without overwhelming you with unnecessary notifications. Alert thresholds are customized based on your system's expected production patterns and seasonal variations. You'll receive notifications for significant production drops, unusual consumption spikes, communication failures between monitoring equipment, and other conditions that warrant attention. Alerts can be delivered via email, mobile push notification, or SMS text message according to your preference. We help you understand what each alert means and whether immediate action is required or if the condition can be monitored over time.

Ongoing technical support is available by phone, email, or through your monitoring dashboard's support portal. Support focuses on helping you interpret monitoring data and troubleshoot monitoring system issues. If you notice unusual patterns or receive alerts you don't understand, our support team can review your data and explain what's happening. We help you determine whether a performance change is normal variation or indicates a problem requiring attention from your solar installer. While we don't perform solar panel maintenance or repairs, we can help you articulate concerns clearly when contacting your installation company based on monitoring data evidence.

Monitoring system software is updated automatically to ensure you have access to the latest features and security improvements. Hardware maintenance is minimal—monitoring sensors have no moving parts and require no regular servicing. If hardware issues arise, we provide replacement equipment and handle reinstallation at no additional charge during the warranty period. Dashboard features are periodically enhanced based on user feedback and technological improvements. We notify you of significant feature additions and provide guidance on utilizing new capabilities. System reliability is continuously monitored from our end, and we proactively address any communication or data transmission issues.